Threats to profits at point of sale (part 5) – Staff discount abuse

Industry reports consistently state that around 80% of all retail staff fraud is conducted at the point of sales by till manipulation. Till manipulation fraud is the alteration of transactions on the till for the purpose of liberating cash or goods.

There are many classic methods that are used. Full details can be found here.

Staff discount abuse

One of the most prevalent ways that an employee can cause a loss to their employer is by staff discount abuse. Most staff do not regarding mis-use of their staff discount as fraud – more a perk of the job to share with friends, family and others).

Although employers clearly state acceptable usage policies, staff soon forget or become relaxed about the matter. Ultimately most staff, even the most honest, do not regard usage of their discount privileges in an unauthorized way as theft.


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