Threats to profits at point of sale (part 6) – Promotions / price alteration

Industry reports consistently state that around 80% of all retail staff fraud is conducted at the point of sales by till manipulation. Till manipulation fraud is the alteration of transactions on the till for the purpose of liberating cash or goods.

There are many classic methods that are used. Full details can be found here.

Promotions / price alteration

Most retailers do not have strong controls or back office reconciliation of price promotions or price alterations at the point of sales.

By allowing staff to apply discounts, reductions or alter the price of goods (with or without manager override) opens up the till to heighten manipulation.  This could be transaction fraud (staff member operating alone) or sweethearting (in collusion with friends, family or colleagues).

 price alterations

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