Jack L. Hayes International latest industry survey reports increased theft by retail employees

Jack L. Hayes International, a leading loss prevention and inventory shrinkage control consulting firm, has released it latest Annual Retail Theft Survey. Key details are

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  • Participants: 25 large retail companies with 23,250 stores and over $700 billion in retail sales (2014).
  • Apprehensions: 1,272,560 shoplifters and dishonest employees were apprehended in 2014, up 7.1% from 2013.
  • Recovery Dollars: Over $225 million was recovered from apprehended shoplifters and dishonest employees in 2014, up 10.4% from 2013
  • Shoplifter Apprehensions: 1,192,194 shoplifters were apprehended in 2014, up 7.4% from 2013.
  • Shoplifter Recovery Dollars: Over $159 million was recovered from apprehended shoplifters in 2014, an increase of 7.5% from 2013. An additional $82.5 million was recovered from shoplifters where no apprehension was made, up a significant 15.2% from 2013.
  • Employee Apprehensions: 80,366 dishonest employees were apprehended in 2014, up 1.7% from 2013.
  • Employee Recovery Dollars: Over $66 million was recovered from employee apprehensions in 2014, up 18.1% from 2013.
  • One in every 38 employees was apprehended for theft from their employer in 2014. (Based on over 3.0 million employees.)
  • On a per case average, dishonest employees steal over 6 times the amount stolen by shoplifters ($825.36 vs $133.80).

Results from job applicant survey shows further worrying indicators


High Risk

Low Risk
→  I have frequently associated with fellow employees who admitted they were stealing merchandise from the company. 18.4% 5.4%
→  I am not an honest person and might steal or cheat. 9.3% 1.7%
→  I could be tempted to steal from my employer. 26.7% 7.8%
→  I might help friends steal from my company. 14.6% 1.3%
→  I have stolen money within the past 3 years. 17.5% 5.2%
→  I have stolen merchandise within the past 3 years. 15.9% 4.5%
→  I would possibly use marijuana/illegal drugs in the future. 23.1% 6.5%
→  I have previously sold marijuana or other illegal drugs. 4.3% 0.9%

We strongly suggest that retailers of all size, read this Annual Retail Theft Survey from Jack L. Hayes International.

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